I’m a junior at Georgia Southern, and I’ve stopped in this place to have oil changes done here and there over the last 3 years. Back in March I went in for the first time for a repair with a major transmission cooling problem with my F150. I am very cautious with the shops I use and the repairs I let them do, because given my age some in the past have been quick to try and screw me over because I’m young. I made it well known I’m sure when I originally brought it in. They answered all my questions, and had my full confidence in what they were doing. Before they did any work they made sure the radiator didn’t actually have to be replaced. Sadly, I ended up having to replace the entire radiator (which they showed me why). Price was more than fair and repair was done by mid day, way faster than I expected. Great customer service as always.
Awesome experience. Some how it was given one star by mistake. Great staff and management.
Wonderful service. Friendly atmosphere. Knowledgeable technicians.
The people here great. They have great service. I would recommend everyone to come here it's a great place to get your vehicle right.
Great service! Always gets the job done and really easy on the pockets too!
Very impressed with this business and the way they handle concerns. I had a concern wrote a review and they contacted me the next day through that review. Offered above and beyond customer service to address the issue. John is very respectful and they have definitely earned my business back!
This was my first visit to Express, and I was quite impressed. I was greeted warmly, well treated, and the service was expedient. This may or may not be the norm, but I was offered a fresh Krispy Kreme doughnut while I waited. Also, one of the staff, having noticed the tread wear of my tires, found a comparable tire at an exceptional price for me and gave me an estimate for purchase and installation. I was very appreciative of the time and care, and I'll definitely return!
Great service and they are willing to break everything down and explain